You're going to think I'm crazy but...

greenfreak

New Member
...I want to give my car salesman a present.

I'm signing papers on my new car tomorrow night and wanted to give this guy a present because he's been so good to us for the past few weeks. He never bullshitted us, gave me prices for every car that were less than $100 over invoice, never balked every time I called him and asked him to search for a new car in a new color with a new package, always made himself available for the many test drives I took, called me on his days off. Rusty's Grandmother died on Saturday and we were supposed to go down there to look at yet another car. The last green car they had with the options I wanted. When I told him what happened, he reserved the car for me, on the off-chance that I might want it and told me to take my time, don't worry, the car will be there whenever we feel well enough to come down and look.

When I went in today, I saw that they had "driver gear" in the dealership. I mentioned that I saw some of the stuff online and was thinking of getting a hat or shirt or something. So he went over, found a green shirt, and included it with the car. And then threw in a hat for Rusty too.

Anyway, he made my first new-car buying experience a joy and we want to get him something. There's a mall closeby and I'm going tomorrow afternoon to get him a gift certificate (for any store in the mall). I'll probably get one for $50.00

I want to know; do you think I'm crazy for paying that much for a new car and then spending money on the salesman who gets a commission anyway? You just don't find people like this out there anymore, especially in a car dealership. I believe in giving back to people like this, there really aren't many of them left. The other dealers I went to were total assholes, gave me such a load of crap. I find myself so dissapointed with anyone in customer service and I don't think it's any coincidence that my salesman is an older man who's been around the block.

What do you think, crazy? Have you ever written a letter to a manager commending someone on something they did for you, or give someone in the service industry a gift?
 

Ms Ann Thrope

New Member
you're not crazy... but I would DEFINITELY write a letter to the management of the dealership stating how wonderful your experience was... I'm sure he'll be grateful for the gift, but a positive letter in his file would possibly be appreciated even more :)
 

Leslie

Communistrator
Staff member
You are just the sweetest gal :hug:

And he sounds like a good find, go for it.

I've written letters to managers lots, on paper even, and made phone calls out of the blue, and sent emails, and I'll even, say in a restaurant, ask for the manager and tell them point blank in front of the staff member how wonderful I think that staff member is and why.

I think if we do something like this...next time the giftee has an opportunity to be an extra good guy for someone else they just might. Smiles are contagious. :)
 

Mirlyn

Well-Known Member
Ms Ann Thrope said:
you're not crazy... but I would DEFINITELY write a letter to the management of the dealership stating how wonderful your experience was... I'm sure he'll be grateful for the gift, but a positive letter in his file would possibly be appreciated even more :)
I've had letters written about me as well as gifts. Letters mean so much more than gifts. Both to the employee and the employer. :) Thats my personal experience.
 

Stop Laughing

New Member
I get that feeling when I go to my old store and see some customers who say they miss me at that store. Unfortunately, it seems like the only time a customer wants to talk to a manager about an employee, it's not good. I've overheard a few of those, yikes.
 

Luis G

<i><b>Problemator</b></i>
Staff member
No it isn't crazy, however I wouldn't give him a gift certificate, just buy something you think is nice and give him that. :wink2:
 

Dave

Well-Known Member
the dealers and salesmen read the message boards too. i left a good word about the subaru dealer on a board and the salesman and his manager thanked me for the nice comments i posted.
 

Sharky

New Member
That's a thoughtful thing to do, Greenfreak. :cool:

Also, you can bet that your car will be pampered when you bring it in for service, the salesman will see to it. Pop in and say hello to him when you bring your car in for it's first maintenance, so he'll know it's there. ;)
 

HomeLAN

New Member
No, you're just being polite and expressing gratitude.

but I would DEFINITELY write a letter to the management of the dealership stating how wonderful your experience was...

That'll be a bigger deal to him.
 
Top