sourceGauging The Response
Shell Canada hasn't said much, but its actions speak volumes. The oil company has been paying for repairs to thousands of cars, after one of its additives apparently damaged fuel gauges. It begins when a layer of sludge forms over the sensor that tells the car's computer how much gas is left in the tank. It causes the 'empty' light to come on, even when there's plenty of fuel left, and can cause the gauge to swing back and forth at random.
The problem seems to have affected mainly Dodge Chrysler vehicles. "We've heard about this issue," confirms Shell Canada spokesman Jeff Mann. "It seems that one of the common denominators is the use of Shell gasoline ... As soon as we heard about this, we started to investigate."
Mechanics across the country confirm they've seen the problem in increasing numbers, but weren't sure what caused it until now. Shell is worried the revelation could cost it big bucks at the pump, but assures the additives in question have long since been removed - and their gas is safe to use.
that's not good