Gnr. Reason number 102587 why I hate windows:
I spent 10 hours on a dial-up connect downloading their 'updates' for my parents comp. On the LAST one, it waited until it was almost complete, ie, finishing installation, and then HUNG. So, I rebooted, and then realised that it had deleted the internet dial-up connection thingie. No problem. I go to add a new one, and there's no option for dial-up, only broadband. WTF. Rung the ISP helpdesk and all they could suggest was to either trying finishing the installation for the update (which I did, but no banana), or reinstall windows, and not to worry with updates. Problem: I'd already reinstalled windows XP before all these shennanigans because the comp fell on it's head due to a virus....AAAAArrrrrrggghhhh!!!!