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Reply-To: Comcast Online Communications <
[email protected]>
From: "Comcast Online Communications" <
[email protected]>
To:
[email protected]
Subject: IMPORTANT: Fraudulent e-mail requesting personal information.
Date: Fri, 17 Oct 2003 16:01:27 -0600
Dear Comcast Customer,
Comcast has been alerted that a fraudulent e-mail has been circulated to some individuals with Comcast.net and non-Comcast.net e-mail addresses. The text of this e-mail is as follows:
Subject: Account Error -- URGENT
Dear Comcast user,
We recently attempted to bill your account but we seemed to receive an error when charging your card. This can occur for a variety of reasons including card expiration, over-limit, suspicion of fraud, or several other technical difficulties. Please visit the Comcast billing center, by clicking the below hyperlink, and update your information so this issue can be cleared up.
http://comcast.mine.nu/~secure/billing/index.htm
Thank you,
Wayne Rolson
Comcast Billing Department
Please be advised that this e-mail was not from Comcast. The link connects to a fraudulent Web site that has some components that may make it appear to be a legitimate Comcast Web site, including the Comcast logo and links to legitimate areas of
www.comcast.com. The fraudulent site has spaces for entry of information, including credit card number, social security number, e-mail address and other personal data. Comcast never asks for password or credit card information via e-mail, as that information should be kept private.
Since discovering the illegitimate e-mail, the site has been removed and Comcast and law enforcement are taking appropriate actions to rectify the situation. If you had received this e-mail and provided any personal information you may want to notify your local law enforcement. If you provided credit card information, Comcast suggests that you also notify your credit card company and/or bank immediately.
There are Web sites that may provide you with additional information on how you can protect yourself. We suggest that you visit the consumer sections of any of the following sites:
www.ftc.gov,
www.calPIRG.org,
www.bos.frb.org or
www.consumer.gov/idtheft/.
At Comcast, helping to protect our customers is one of our highest priorities. Upon discovering this or any illegitimate e-mail or scam that may affect our customers, we quickly work to determine the origin, how many users could be affected and the best steps for action.
We thank you for taking the time to help ensure that your personal information is protected.
Sincerely,
Comcast Online
