Who does M$ call for tech support?

greenfreak

New Member
Who will Microsoft call for tech support?

HP to operate help desk for employees worldwide

SAN FRANCISCO, California (Reuters) --Next time Microsoft Corp. employees have problems with their laptop computers, they will have to call Hewlett-Packard Co.

The world's largest software maker announced on Monday that Hewlett-Packard had won a contract to run the help desk for its 61,000 employees and contractors worldwide. That could include advice on how to use advanced features of Microsoft's own software.

The companies said the multiyear deal was worth tens of millions of dollars but declined to be more specific.

HP already had a contract to run the help desk for about 11,000 Microsoft employees outside the United States. The expanded deal extends HP's reach to North America and envisions some overhaul and automation of its help system.

HP is the No. 1 seller of personal computers running Microsoft's Windows operating system, and it also is beefing up its services arm. Outsourcing deals, such as the one with Microsoft, are a key growth area.

http://www.cnn.com/2002/TECH/industry/08/12/microsoft.hewlett.reut/index.html

That's just weird.
 
That's just fuckin scary. Talk to HP about M$ problems?

Hmmm. Reformat and Reinstall. That should do it, thank you for calling Micropackard.
 
same BS.........tech support just sucks.

btw, PT, i think is very probably that an HP guy knows more about MS, than MS itself. :D
 
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