Dave
Well-Known Member
9:30 in the morning and i already have a headache from dealing with the cable and phone companies.
i kept the cable account active at the old place for her nephew. he will be paying the bill there. that account was set up for auto-pay. i got last months bill in and it said balance due: $0.00. i called and cancelled the auto pay. yesterday i got a bill with a past due amount and the typical condescending message on the bill about not paying the previous months bill. i checked on-line and the previous statement made note of the auto-pay.i called and asked about this discrepancy.apparently when i cancelled the auto-pay it was two days before they actually took the money out of the account. i wish they would have mentioned that when i cancelled the auto-pay. annoyance factor: 4 out of 10
i have AT&T for a long distance carrier. tried calling her at work last night and couldnt get through. i called them this morning to see why. press 1 for this, press 2 for that....repeat several times.....finally a person. seems the account has a block on it. i couldnt get an answer why the account was blocked because that department isnt staffed on the weekend. its a brand new account and i didnt get the first bill till yesterday. now it is obvious to anyone with half a brain that i am pissed off about this so i ask what the phone number is for that department so i can bitch at them on monday. the "customer service" rep on the phone tries 5 times to sell me on a "better" long distance plan. after telling her i'm not interested 5 times, she tries again. i snapped. i'd recount what i said, but i dont remember the exact order of the profanities. i'd have given the customer service rep bonus points for maintaining her composure, but i have a sneaking suspicion she wasnt entirely certain of what i had just said. annoyance factor: initially a 3 but rose to a 7 by the time i got off the phone.
now i'm off to fire up the xbox and get some target practice in on doom 3 before heading off to work...
i kept the cable account active at the old place for her nephew. he will be paying the bill there. that account was set up for auto-pay. i got last months bill in and it said balance due: $0.00. i called and cancelled the auto pay. yesterday i got a bill with a past due amount and the typical condescending message on the bill about not paying the previous months bill. i checked on-line and the previous statement made note of the auto-pay.i called and asked about this discrepancy.apparently when i cancelled the auto-pay it was two days before they actually took the money out of the account. i wish they would have mentioned that when i cancelled the auto-pay. annoyance factor: 4 out of 10
i have AT&T for a long distance carrier. tried calling her at work last night and couldnt get through. i called them this morning to see why. press 1 for this, press 2 for that....repeat several times.....finally a person. seems the account has a block on it. i couldnt get an answer why the account was blocked because that department isnt staffed on the weekend. its a brand new account and i didnt get the first bill till yesterday. now it is obvious to anyone with half a brain that i am pissed off about this so i ask what the phone number is for that department so i can bitch at them on monday. the "customer service" rep on the phone tries 5 times to sell me on a "better" long distance plan. after telling her i'm not interested 5 times, she tries again. i snapped. i'd recount what i said, but i dont remember the exact order of the profanities. i'd have given the customer service rep bonus points for maintaining her composure, but i have a sneaking suspicion she wasnt entirely certain of what i had just said. annoyance factor: initially a 3 but rose to a 7 by the time i got off the phone.
now i'm off to fire up the xbox and get some target practice in on doom 3 before heading off to work...
