A funny story:
I went to Kmart to buy some Craftsman tools and when I went back to the rack it advertized my 137 piece mechanics set as being $99.99. So I go up to the front to pay for it (and I was with someone who drove me and they were in a major hurry) and they charge me almost $150. When I call it to their attention they tell me I have to go to the customer service desk. Well the customer service desk tells me that the sale that priced the set at $99.99 is over, so I tell them that's bullshit because it still says on the shelf that it's $99.99. So they went back to check (as if I'd lie about that) and sure enough the sale price was still posted. So she says to me, "Well I can make an ecxeption just this one time only and refund the difference to you." And I'm like getting really pissed now because my friend is waiting and it's been a LONG time by now, so I just go
"whatever" and then when I ask for cash back (like they would have had no problem giving me at walmart), she says,
"Oh we can't do that we'll have to credit your card back." It's a debit card and getting credited back takes a few days. So I am really torqued by this time and I say,
"This is exactly why Walmart is kicking your ass!" This bitch went three shades of purple and chewed me up one side and down the other about how Walmart is doing no such thing (which is funny because Kmarts locally are closing in rapid succession), and then she asks me,
"Does Walmart stand behind their products?" and I am like,
"I've never had any problem with returning anything at Walmart." Anyway, long story short I am glad I got Craftsman tools, so long as Kmart is around, which is likely to not be long, but I definately can see why Walmart is beating them like a redheaded stepchild.