1. Click Start, and click Run. The Run dialog box appears.
2. Type regedit and then click OK. The Registry Editor opens.
3. Navigate to the key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
4. In the right pane, delete the value
Kernel32
5. Navigate to the key
HKEY_CURRENT_USER\Identities\[Default Use ID]\Software\
Microsoft\Outlook Express\[Outlook Version].0\Mail
6. In the right pane, delete the values
Compose Use Stationery
Stationery Name
Wide Stationery Name
7. Navigate to the key
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Options\Mail
8. In the right pane, delete the value
EditorPreference
9. Navigate to and delete these subkeys:
HKEY_CLASSES_ROOT\dllFile\Shell
HKEY_CLASSES_ROOT\dllFile\ShellEx
HKEY_CLASSES_ROOT\dllFile\ScriptEngine
HKEY_CLASSES_ROOT\dllFile\ScriptHostEncode
10. Exit the Registry Editor.