We go a little further than that, we tell them to save their files to the servers or we're not responsible. I don't understand why they insist on saving to C when they can save to the network and be guaranteed that their stuff is backed up and restorable if they lose it.
I used to do emergency file recovery when a hard drive went bad, as long as I could get into DOS. But my boss told me to stop doing that because of that policy. I have to reiterate the policies for everyone, so there's no excuse of "I didn't know! No one told me!"
Pad, I send out a lot of programs, driver files and instructions too and it can get really bad. I try to detact them as soon as it's sent to cut down but I always forget.
Whenever I get a back and forth stream between myself and one person, I delete everything except the most recent email because it has the whole conversation in each email. That cuts down a lot too.
Stew, I believe you can only archive in Outlook, not Outlook Express. Basically, it's taking emails/calendar entries/journal entries past a certain date, removing them from your Mailbox and importing them into an external file that you save somewhere else. So if you ever want to look at them you have to load them in to your Mailbox again. I do that too and my archives are only about 50mb per year.