The Home Depot I work at has the self-checkout. You can pay with cash, any form of card, or even with a check. But, "unexpected item in bagging area, please remove this item" is heard more often than anything else. And then, the thing only seems to deactivate the sensormatic thingie 50 percent of the time, so half the time someone walks out the door and it sets the alarm off. Then the customer has to wait while a cashier deactivates it and writes down what happened in a little book.
It works really well, now doesn't it? Keep in mind that KMart implemented a self check-out system... and went into bankruptcy soon after.
Of course, the number of things Home Depot is doing that are just plain dumb are really making me wonder how they got to be such a huge company. The company was founded in 1979, and it took two years after that for them to realize that they should train the staff so they know something about what they're selling. And I got cut back to eight hours a week because they opened up a new store in Fresno (now we have four stores to serve a metro population of around 750,000) and business at my store is less than half what it was. Now, if business dropped after the Lowe's that's currently under construction opens up and I got cut to 8 hours, I'd still be mad but I would understand. But to lose that many hours (I'd been getting 25-35 a week) because of poor corporate planning?