Professur said:
See, there's the difference. He works there because that's the type of employee he gets. In a real job, he'd get turfed as fast as you think you'll get turfed. My boss understands that I don't have to like him to do my job. He doesn't have to like me. So long as the job is done, we both get paid. If the job is well done, we both get raises. He doesn't worry about making me happy. He worries about making sure that I'm happy doing my job.
She is an exceedingly idiotic manager.
It seems like there's budget problems, so she cuts down on staffing. She doesn't reduce the amount of people, just the hours they work.
Back a few months ago, a typical weekday was something like two people working the 10-5 shift, and three working the 5-10 shift.
Now we're down to one 10-5, one 10-2 (cause the 10-5 guy gets a break from 1-2) , and two 5-10.
Now, in terms of sales volume, we are the largest department. In terms of square footage, we're also the largest department. In terms of customers, we have the most. We might have 75-80 people shopping in our department on a weekend. Not all that long ago, I worked for four hours on a sunday afternoon (VERY busy time) alone. If I get ONE customer who asks a lot of questions for a half hour, I can't do anything else. Our layout is confusing. Doesn't really lend itself to being self-serve. Our sales drop as a result of not having enough people, and our hours drop even further. There are full time employees working two days a week, who are financially dependant on that paycheck.
So then everyone is bitter at the ops manager for everything, so less work gets done.
I'm really hoping that she pulls her head out of her ass and realizes that with xmas coming, she needs all the experienced workers she can get her hands on. If she doesn't start giving out more hours, she's going to lose a lot of good people.