Outside of general neglect on her part, nothing. Including general neglect on her part, about half the leaves have shed due to indoor heat (house closed up on weekends) and lack of watering. It's overgrown, and straggly, and now twiggy too. She's uncertain what route to take with it (outside of black bagging it, that is) to restore it. Given the damage it's taken, Hacking it down might be too much. Personally, I'd think a little TLC to give it some new reserves before hacking it down would be a better idea. But, since I know you're a "point" man, I suggested that she talk with you before taking drastic measures. But right now, she's occupado with some church stuff, involving punk kids and a skateboard ramp dumped at the church.