still hangin' in there
finally after 5 days, and 5 techs, I got one on the regular maintenance crew,
with a bucket truck, that really knew what he was doing.
He followed it all the way back to the main sub-station (about 1/4 mile),
and found a big leak due to a main sheathing crack.
I even went to Tiger and got a new Motorola sb6120 modem w/DOCSIS 3.0
Pretty decent now though.
Wish the offered more upload though.